Between Jokes and Insults: Learning to Guard the Heart on the Road

In my daily routine as a driver, I encounter a wide spectrum of personalities and behaviors. Some are pleasant and uplifting, while others test the limits of patience. Over time, I have come to learn a vital distinction: the difference between humor and humiliation.

At times, we assume someone is simply joking. Yet, what is presented as a joke often turns out to be nothing more than a veiled insult. The tone is mocking, the words are demeaning, and the gaze—undeniably—carries an intent to wound one’s dignity.

What makes it even more disheartening is that such treatment often comes from fellow colleagues—individuals who, by all logic, should understand the struggle and rigor of the work we share. I sometimes refer to this type of behavior as “Driver IQ 78”—not to belittle, but as a mental note to myself not to take it too personally. It is a strategy to safeguard my heart from undeserved harm and to remind myself to manage my emotions without reciprocating in kind.

Ironically, those who demean others are often the ones who consider themselves “senior.” In the presence of customers, they belittle their fellow drivers in an attempt to elevate themselves. Yet there is no honor in stepping on others to appear superior.

I hold to the belief that the workplace should be a space for mutual support, protection, and compassion—not a battleground for self-glorification at the expense of others. Thankfully, there are still many humble and considerate peers out there—those who support one another and know their place without needing to belittle others.

My prayer is simple:

"May God distance me, my family, and all good people from such destructive traits."

And may we always be granted the strength to remain patient, professional, and humane—even when the world around us forgets to be.